How to Reply to a Conversation 💬 – Simply B2B

Hello! 👋🚀

Welcome to our handy guide on mastering replies in conversations using Simply-B2B's Smart Inbox! 📚

Replying Through Smart Inbox: Your Options 💌

When someone responds to a message from your campaign, you'll find the conversation in Simply-B2B's Smart Inbox. Here are the ways you can engage:

1. Manual Responses 📬

Feel like adding a personal touch? Jump into the Smart Inbox whenever you like and respond to people who've reached out to you. All your messages, from every channel, are conveniently gathered here for you.

2. Get Lead Back to the Campaign 🔄

Want to continue the conversation with a prepared sequence? Easy! You can move the Lead back into the campaign either from the Smart Inbox or the Leads list page. This way, they'll receive your next planned message seamlessly.

You have this option on the check leads page too.

Once the option is selected, you can choose in which campaign you want to put the Lead and on which step:

3. Saved Replies 🗂️

For those common responses, save time with saved replies! Craft them once and use them whenever needed, inserting them directly into your messages.

Heads-Up: About Sending Messages from Smart Inbox 🚫

Occasionally, you might encounter a notification in the Smart Inbox that stops you from sending messages. Don't worry, this is just a safety feature! Here's what could trigger it:

High Activity Alert: If you're super active on LinkedIn (like performing many manual actions) while your campaigns are live, the system might need a breather. 🏃‍♂️💨
Limit Overload: Setting your campaign limits way above our recommended range can cause a timeout. It's all about balance! ⚖️
Multiple Devices or Locations: Accessing LinkedIn from various IP addresses (think different laptops, phones, or locations) might confuse the system. 🌐📱
Country Hopping: If you log into LinkedIn from a different country, your IP address changes, and the system takes note. ✈️🌍

These measures are in place to keep your account safe and running smoothly. Thanks for understanding!

We hope this guide helps you navigate conversations in Simply-B2B with ease and efficiency. Happy messaging!

Enjoy your Simply-B2B experience and make the most of every conversation! 🌟🚀